Carol is the founder and executive director of PAW. She began her career with a special assignment in 1988 from the U. S. Forest Service to help create access to its programs and facilities by persons with disabilities. As PAW's Director, she has spent a large part of her time teaching the importance of universal design to government agencies and college students. She has also written several books and articles on universal design and outdoor recreation. The best known is Everyone's Nature: Designing Interpretation to Include All which was written in 1994 for the Colorado Division of Wildlife. In 2002, the second edition, Everyone's Nature: Accessible Outdoor Facilities and Programs Using Universal Design was published.

Carol represented PAW on the Access Board's Regulatory-Negotiation Committee to draft the Americans with Disabilities Act for Outdoor Developed Recreation Sites.

Carol enjoys being a long-time mentor/client for the Colorado School of Mines EPICS Department for projects using universal design for outdoor recreation. Recently, she has also been working with students from the University of Colorado at Denver and Health Science Center - Landscape Architecture Department Graduate Program for the Birding for All Project.